Comments on: Adobe is Listening!

By: Dave Story

Dave Story — Wed, 13 Feb 2008 15:30:48 +0000

Adobe is definitely listening, and not just to Lightroom requests. It’s absolutely common for me to require my team members to spend 10-20% of their time out in the community. Not just product managers, but software engineers and software quality engineers…everyone.

I really don’t understand why every software company doesn’t do this. It is harder, and it is definitely difficult not to be able to accomplish everything our customers want, but it’s critical if we are going to meet our customers’ needs.

One thing I will say, is that it takes some thick skin to read all the criticisms of our “beloved babies” that we poured so much sweat and tears into…but in the end it is all worth it to see what our customers create (in part) using our tools.

I say this all the time — Adobe has the best customers in the world!

Cheers,

Dave Story
VP Product Development
Creative Solutions, Adobe Systems

By: Stephen

Stephen — Sat, 02 Feb 2008 18:32:03 +0000

One thing I would like to see in Lightroom is some type of virtual library.

I’m not even sure how this would technically work but I like to keep my photos in multiple librarys to keep it fairly easy to manage. I originally tried to keep all of my photos in a single library but that turned out to be slow.

I have this rough idea of when I want to, being able to open “this virtual library” where I could simultaneously open as many individual librarys at once.

This could keep my regular librarys small for when I want to organize, keyword, develop, etc but also allow me to search across all my photos when I’m looking for something that may not be specific to a library (shoot, trip, etc) and I’m not sure which library it may be in.

By: Ed O'Keeffe

Ed O'Keeffe — Tue, 29 Jan 2008 17:38:04 +0000

Can Adobe also listen to the fact that my Lightroom is only importing half the pictures on my memory card before ejecting it and saying it did them all. It has done this for the last 5 times, running the latest version in Mac OS 10.5 using SanDisk Extreme III SD cards.

I am having to copy the data to the desktop and re-import every time and it is extremely annoying and time consuming *Sigh*

By: Sean

Sean — Wed, 23 Jan 2008 05:55:14 +0000

Cool to hear! But, think about, if they (or any company) didn’t listen to their customers, how do they expect to make more money by NOT giving them what they want?

Now…..when will Photoshop and video editing software merge? *hint hint*

By: Ed O'Keeffe

Ed O'Keeffe — Wed, 23 Jan 2008 00:32:24 +0000

Thanks for the good news Scott, this makes me happy inside

By: Mike

Mike — Tue, 22 Jan 2008 23:11:15 +0000

Hi Scott,

Unlike cell phone providers, it is nice to see companies like Adobe & NAPP actually take customer suggestions seriously.

Keep up the good work on all you do. You & NAPP make the world a much better place.

THANK YOU!!!

Mike

By: Erik Bernskiold

Erik Bernskiold — Tue, 22 Jan 2008 21:44:23 +0000

Scott, you should check out the thread started in the LR section of the NAPP forums.

By: Cory Brodzinski

Cory Brodzinski — Tue, 22 Jan 2008 21:01:03 +0000

its not related to this post, but checkout www.photacute.com, I’d be interested in hearing you’re take on it

By: Tim

Tim — Tue, 22 Jan 2008 19:46:09 +0000

Here’s one more suggestion from a question posted at the LR Forum at NAPP. During the download process you can check the option to create a backup file of the images. LR is hardwired to automatically name the folder by date. There is no option to change that. Instead, it should have the same behavior as Exporting images does.

By: Jason

Jason — Tue, 22 Jan 2008 16:54:00 +0000

I had a feeling that posting might serve as a useful conduit to Adobe for some ideas on LR features. Cruising through the 7 points Scott - even put a before/after up on my NAPP portfolio page if you got a minute to check it out…(gotta be a NAPP member to know the reasons, eh? )

PSUTV interviews seemed rather short this week. Would like to have heard more from them, but I guess time was a limiting factor. Looking forward to Digital Photography 2.0 as well. I have no idea how you produce such a prodigious volume of written material so consistently! Keep up the great work though!

Regards,

Jason Anderson

By: keith

keith — Tue, 22 Jan 2008 16:45:27 +0000

Yes, John Nack mentioned on his blog something about there’s a Lightroom community in the works. And he had some interesting things to say about program development. http://blogs.adobe.com/

And your to-do list is posted there too.

“New Lightroom community help system On behalf of Anita and the rest of the Adobe Documentation team, I’m pleased to announce the new Lightroom community help system…”

By: Eric

Eric — Tue, 22 Jan 2008 16:34:26 +0000

Now if Nikon would only do the same with NX and it’s products. Come to think of it, what about Aperture 2.0?